Boston – Building Engines and HqO announced their partnership to deliver a new unified building operations and tenant experience solution for the CRE industry.
The integration of Building Engines’ platform with the HqOS Tenant Experience Platform brings together the two aspects of a property’s foundation, smooth building operations and enriched tenant experience. It also enables CRE owners and operators to offer a holistic digital experience for tenants.
The Building Engines-HqO integration combines key tenant-facing capabilities for submitting work orders, visitor access requests and resource reservations, providing a complete mobile solution package for owners and operators to offer their tenants. Digital experiences that support return-to-office efforts are crucial to making the transition as smooth as possible for tenants as they navigate the work environment.
An example of this improvement is with Columbia Property Trust. Columbia, an early adopter of the HqO platform across more than 20 office properties in San Francisco, Washington, D.C., and New York City, saw HqO’s integration with the building operations platform by Building Engines as an opportunity to streamline the digital experience for their tenants.
Within their “Columbia Gateway” mobile app for tenants, hosted by HqO, Columbia wanted office workers to be able to submit a work order, have it route all the way into their property management system, receive updates, and then receive acknowledgements of completed work, an end-to-end user experience.